Privacy Policy

Royal Stationery and Book Depot ("we", "us", or "our") operates the MyBookSmart website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order through our platform.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name (parent/guardian and student)
• Email address
• Phone number
• School name and class details
• Delivery address
• Payment transaction details (processed securely by third-party payment gateways)

b) Non-Personal Information

• Browser type and version
• Device type and operating system
• IP address
• Pages visited and time spent on pages
• Referring website or source

2. How We Use Your Information

• To process and fulfill book orders
• To verify student details and school enrollment
• To communicate order status, delivery updates, and support responses
• To send transactional notifications via WhatsApp, SMS, or email
• To improve our website, services, and user experience
• To comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your data with:

• Schools: To verify student enrollment and coordinate deliveries
• Payment Gateways: To securely process online payments (e.g., HDFC SmartGateway)
• Delivery Partners: To ship orders to the specified address
• Legal Authorities: When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through PCI-DSS compliant payment gateways and is never stored on our servers.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Please refer to our Cookie Policy for more details.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party site you visit.

7. Children's Privacy

Our services involve collecting student information for book ordering purposes. This information is collected from parents or guardians, not directly from children. We do not knowingly collect personal information from children under 13 without parental consent.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: